Modular IT Infrastructure. Fully Managed.
One partner for your helpdesk, network, security, and cloud. We assemble the exact mix of services your business needs today and scale it as you grow — with 24/7 support and response times we put in writing.
- 24/7 Helpdesk
- Proactive Monitoring
- <15m Critical Response
What We Manage.
Fully Managed IT
Your entire IT function, run by us: 24/7 helpdesk, proactive patching, monitoring, and hardware lifecycle management.
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Co-Managed IT
Already have an internal IT person? We augment them with tier-3 escalation, enterprise tooling, and coverage.
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Cybersecurity & Compliance
Zero-trust architecture, EDR, 24/7 SOC monitoring, and HIPAA / SOC 2 compliance mapping.
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Cloud Migration
Seamless moves to Microsoft 365, Azure, or AWS, and decommissioning of legacy on-prem servers.
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Helpdesk & End-User Support
Fast, friendly, US-based support your team will actually use — by phone, email, or portal.
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Design, deployment, and management of switching, wireless, firewalls, and SD-WAN across every site.
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Proactive by Design, Not Break-Fix.
Most IT companies operate on a reactionary model: something breaks, you call, they eventually fix it. We believe downtime is a failure of architecture. Northgate continuously monitors every endpoint and server, applies security patches on a managed schedule, and reviews your environment against a standardized best-practice baseline. When something does need a human, it reaches a technician who already has your documentation in front of them — not a stranger reading a script. The result is fewer tickets, faster resolutions, and infrastructure that quietly does its job while you run your business.
Managed IT — Common Questions.
How does onboarding work?
We start with a full assessment and documentation of your environment, then stabilize the highest-risk items first. Most clients are fully onboarded within 30 days, with zero disruption to daily operations.What is included in a fully managed plan?
24/7 helpdesk, proactive monitoring and patching, EDR security on every endpoint, network and server management, vendor coordination, and quarterly business reviews. See our support plans for the full breakdown.Are we locked into a long contract?
We work on straightforward month-to-month and annual agreements. We earn your business with results, not paperwork.How fast do you respond?
Critical, business-down issues are acknowledged in under 15 minutes. High and normal priority tickets have their own published targets on every plan.
Ready When You Are
See how much smoother IT can run.
Book a free assessment and we will show you exactly what fully managed IT would look like for your team.